Privacy Policy

Last updated: September 5, 2025

Interstiss SAS, operating under the Regate brand via the website regate373.fr, is committed to respecting individuals’ rights. In a spirit of transparency, we have established this Privacy Policy.

For further information regarding the protection of personal data, we invite you to consult the website: https://www.cnil.fr/. Continuing to browse this site constitutes unconditional acceptance of the provisions and terms of use that follow. The use of cookies by Interstiss SAS is governed by a specific policy, available further below.

Article 1 - Identity of the Data Controller

The data controller of your personal data is: Interstiss SAS 7, boulevard des Frères Lumière, 42360 Panissières, FRANCE +33 (0)4 74 01 99 80 interstiss@interstiss.com SIRET No.: 41289903100048

Article 2 - Collection of Personal Data

Interstiss SAS collects and processes your personal data fairly and transparently, for specific, explicit, and legitimate purposes when you use the website regate373.fr.

Personal data that may be collected on the site or during our interactions includes:

• Identification data: Last name, first name, title, date of birth, customer ID.
• Contact data: Postal address, email address, phone number.
• Login/browsing data: IP address, visited pages, browsing history, technical identifiers (via cookies).
• Order/purchase data: Order history, details of purchased products, delivery and billing addresses.
• Financial data: Bank details (IBAN for transfers, encrypted payment information if applicable).
• Communication data: Content of messages sent via forms or emails.
• Professional data: Company name, position, SIRET (for B2B clients, suppliers).
• Product customization data: Texts or images provided for personalization.
• Application data: CV, cover letter, work experience, diplomas.

Article 3 - Purposes of Processing

Your personal data is processed for the following purposes, based on the corresponding legal grounds:

Purpose of processing	Legal basis of processing
Order and delivery management	Contract performance
Billing and payment tracking	Contract performance, Legal obligation
Customer relationship management (after-sales, support)	Contract performance, Legitimate interest
Sending newsletters, promotional offers	Consent, Legitimate interest (for existing customers)
Product personalization	Contract performance
Job applications and recruitment management	Pre-contractual measures
Staff management (contracts, payroll)	Contract performance, Legal obligation
Improvement of our products and services	Legitimate interest
Website statistics and audience analysis	Consent (for non-essential cookies)
Fraud prevention and security	Legitimate interest, Legal obligation
Management of customer reviews and comments	Consent, Legitimate interest
Dispute and litigation management	Legal obligation, Legitimate interest
Video surveillance of premises	Legitimate interest (security of people and property)

Article 4 - Recipients of Data

The recipients of your personal data mainly include:

• Interstiss SAS internal departments (sales, marketing, production, accounting, HR, IT).
• Our subcontractors acting on our behalf and under our instructions (web hosting, payment providers, carriers, marketing service, accounting firm).
• Administrative and judicial authorities when required by law.
• Our business partners, only with your explicit consent.

Article 5 - Data Retention Periods

Interstiss SAS keeps your personal data only as long as necessary for the purposes for which it was collected, in accordance with legal and regulatory requirements.

• Customer data: Duration of the business relationship + 3 years for marketing purposes, then archived with restricted access for the statutory retention period (e.g., 10 years for invoices).
• Prospect data: 3 years from the last contact.
• Candidate data: 2 years after the last contact, unless opposed by the candidate.
• Login/cookie data: See our Cookie Management Policy.

Article 6 - Your Rights

In accordance with personal data protection regulations, you have the following rights:

• Right of access: Obtain confirmation that your data is being processed and access it if so.
• Right of rectification: Request the correction of inaccurate or incomplete data.
• Right to erasure ("right to be forgotten"): Request deletion of your data in certain cases.
• Right to restriction of processing: Request suspension of processing in certain cases.
• Right to data portability: Retrieve your data in a structured format and transfer it to another controller.
• Right to object: Object to processing for legitimate reasons, or to commercial prospecting.
• Right to withdraw consent: At any time, for processing based on consent.
• Right to set post-mortem instructions: Regarding the fate of your data after your death.

To exercise your rights: Send your request by email to interstiss@interstiss.fr or by mail to the following address: Interstiss SAS, 7 boulevard des frères Lumière 42360 PANISSIERES. Your request must be accompanied by a copy of your ID (national ID card or passport) to verify your identity. A response will be sent to you within a maximum of one month following receipt of the request. This period may be extended by two months in case of complexity or numerous requests. Complaint to the CNIL: If you believe your rights have not been respected, you may file a complaint with the Commission Nationale de l’Informatique et des Libertés (CNIL): https://www.cnil.fr/fr/plaintes.

Article 7 - Cookies

The website regate373.fr/ uses cookies. To learn more about their management, please see our Cookie Management Policy.

Article 8 - Data Security

Interstiss SAS implements all appropriate technical and organizational measures to ensure the security, integrity, and confidentiality of your personal data, particularly to prevent it from being altered, damaged, or accessed by unauthorized third parties. This includes physical and logical security measures, staff training, access controls, encryption of sensitive data, and regular backups.

Article 9 - Modification of the Privacy Policy

Interstiss SAS reserves the right to amend this Privacy Policy at any time. Any changes will be published on this page and take effect upon publication. We encourage you to review it regularly.